Processing & Delivery Time
- All orders are processed within 48 business hours from our Hong Kong headquarters.
- Orders with 添加個人化刺繡 require an additional 3-5 business days for production and processing.
- Delivery time is approximately 3-5 business days, depending on the delivery area and customs clearance.
- All orders include a tracking number for easy status updates.
Shipping Fees, Taxes & Duties
| Region | Order Amount | Shipping Fee |
|---|---|---|
| Taiwan | Over TWD $1200 | Free |
| Taiwan | Under TWD $1200 | TWD $120 |
Note: The total amount and shipping fee at checkout do not include taxes and duties. Any additional charges imposed by customs will be the responsibility of the customer.
EZ WAY Real-Name Authentication Requirement
As per Taiwan Customs regulations, all individuals receiving international shipments must complete real-name authentication through the official app, "EZ WAY 易利委". This process ensures efficient customs clearance and timely delivery of your orders.
Important: Failure to complete the EZ WAY real-name authentication may result in customs clearance delays or the inability to receive your package. Ensure that your registration is completed prior to placing an order to facilitate a smooth delivery process.
