運送政策
Processing & Delivery Time
- All orders are processed within 48 business hours from our Hong Kong headquarters.
- Orders with personalized service require an additional 3-7 business days for production and processing.
- Delivery time is approximately 1-3 business days, depending on the delivery area and customs clearance.
- All orders include a tracking number for easy status updates.
Shipping Restrictions & Limitations
Please note that we are unable to ship to P.O. boxes, military addresses (APO/FPO), and restricted areas. For certain countries, additional import restrictions or regulations may apply. If you are unsure, feel free to contact us before placing your order.
Combined Orders
If you place multiple orders within the same day, we may combine them into one shipment to reduce packaging and environmental impact. If you would like to request separate shipments, please contact us immediately after placing your order.
Failed Delivery & Return-to-Sender
If a package is returned to us due to an incorrect address, unclaimed delivery, or failure to complete customs requirements, the customer will be responsible for any reshipping costs or cancellation fees.
Eco-Friendly Packaging
We are committed to reducing our environmental footprint. All our packaging is made from recyclable materials, and we aim to minimize waste during shipping. Thank you for supporting our sustainability efforts!
